Slow job status updates in Mobile Service Dispatch
Degraded performanceWho's affected: Dealers using mobile service. Bookings and outreach are unaffected.
- 13:42 PTMonitoring
We rolled back the change that caused the slowdown. Job statuses are updating within a few seconds again, and we're watching for 30 minutes before calling it resolved.
- 13:15 PTIdentified
A change to how we save technician job updates is causing delays of up to two minutes. No jobs or appointments have been lost.
- 12:58 PTInvestigating
We're seeing delayed job status updates in mobile service dispatch and are investigating now.
Next update within 30 minutes